Crestwell EDIT

When the Kitchen Becomes the Boardroom: Reflect...

    I have sat across the table from a great many chefs over the years, in kitchens, in boardrooms and occasionally at three in the morning during a crisis...

When the Kitchen Becomes the Boardroom: Reflect...

    I have sat across the table from a great many chefs over the years, in kitchens, in boardrooms and occasionally at three in the morning during a crisis...

Listening, Uncertainty and the Human Side of Hospitality: Reflections on My Conversation with Niale McLoughlin

Listening, Uncertainty and the Human Side of Ho...

I have known Niale McLoughlin for more years than either of us probably cares to count. We first crossed paths when he was running leadership development for Wynn in Macau,...

Listening, Uncertainty and the Human Side of Ho...

I have known Niale McLoughlin for more years than either of us probably cares to count. We first crossed paths when he was running leadership development for Wynn in Macau,...

What a Non-Traditional Career Path Teaches You About Leadership

What a Non-Traditional Career Path Teaches You ...

Guest: Nino Kurtskhalia, Senior Director of E-Commerce and Digital Experience, lebua Hotels and Resorts, Bangkok There are people you speak to in this industry who make you think differently about...

What a Non-Traditional Career Path Teaches You ...

Guest: Nino Kurtskhalia, Senior Director of E-Commerce and Digital Experience, lebua Hotels and Resorts, Bangkok There are people you speak to in this industry who make you think differently about...

When the Industry That Loves Talking About Change Refuses to Actually Change

When the Industry That Loves Talking About Chan...

Reflections from a conversation with Ian Wilson, former SVP of Marina Bay Sands and AI practitioner There is a particular kind of conversation in hospitality that sounds revolutionary on the...

When the Industry That Loves Talking About Chan...

Reflections from a conversation with Ian Wilson, former SVP of Marina Bay Sands and AI practitioner There is a particular kind of conversation in hospitality that sounds revolutionary on the...

When the Lounge Gets It Right, You Feel It - Reflections on a conversation with Janis Tse, CEO of Lounge by YATES+

When the Lounge Gets It Right, You Feel It - Re...

Reflections on a conversation with Janis Tse, CEO of Lounge by YATES+ There are conversations that confirm what you already suspected, and then there are conversations that sharpen your thinking...

When the Lounge Gets It Right, You Feel It - Re...

Reflections on a conversation with Janis Tse, CEO of Lounge by YATES+ There are conversations that confirm what you already suspected, and then there are conversations that sharpen your thinking...

The Numbers Behind the Welcome: What Chin Pitak Taught Me About the Owner's Perspective

The Numbers Behind the Welcome: What Chin Pitak...

There are conversations you have that remind you why you got into this industry in the first place. My recent podcast with Chin Pitak Norathepkitti, Senior Vice President of Hospitality...

The Numbers Behind the Welcome: What Chin Pitak...

There are conversations you have that remind you why you got into this industry in the first place. My recent podcast with Chin Pitak Norathepkitti, Senior Vice President of Hospitality...