Crestwell EDIT
When the Industry That Loves Talking About Chan...
Reflections from a conversation with Ian Wilson, former SVP of Marina Bay Sands and AI practitioner There is a particular kind of conversation in hospitality that sounds revolutionary on the...
When the Industry That Loves Talking About Chan...
Reflections from a conversation with Ian Wilson, former SVP of Marina Bay Sands and AI practitioner There is a particular kind of conversation in hospitality that sounds revolutionary on the...
When the Lounge Gets It Right, You Feel It - Re...
Reflections on a conversation with Janis Tse, CEO of Lounge by YATES+ There are conversations that confirm what you already suspected, and then there are conversations that sharpen your thinking...
When the Lounge Gets It Right, You Feel It - Re...
Reflections on a conversation with Janis Tse, CEO of Lounge by YATES+ There are conversations that confirm what you already suspected, and then there are conversations that sharpen your thinking...
The Numbers Behind the Welcome: What Chin Pitak...
There are conversations you have that remind you why you got into this industry in the first place. My recent podcast with Chin Pitak Norathepkitti, Senior Vice President of Hospitality...
The Numbers Behind the Welcome: What Chin Pitak...
There are conversations you have that remind you why you got into this industry in the first place. My recent podcast with Chin Pitak Norathepkitti, Senior Vice President of Hospitality...
Fifty Years of Knowing What Matters: A Conversa...
Introduction : Today’s guest brings over five decades of experience in the global hospitality industry, including more than 30 years as a General Manager. Currently serving as Multi-Property General Manager...
Fifty Years of Knowing What Matters: A Conversa...
Introduction : Today’s guest brings over five decades of experience in the global hospitality industry, including more than 30 years as a General Manager. Currently serving as Multi-Property General Manager...
Island Shangri-La’s Textile Recycling Playbook:...
Introduction Hotels generate significant textile waste—uniforms, F&B linens, towels, and guest room items cycle through constant laundering, wear, and replacement. For sustainability teams, the challenge is turning ESG goals into...
Island Shangri-La’s Textile Recycling Playbook:...
Introduction Hotels generate significant textile waste—uniforms, F&B linens, towels, and guest room items cycle through constant laundering, wear, and replacement. For sustainability teams, the challenge is turning ESG goals into...
What It Really Takes to Transform a Guest Exper...
Reflections on My Conversation with Keith Yates There are conversations that confirm what you already believe, and there are conversations that quietly shift something in your thinking. My recent podcast...
What It Really Takes to Transform a Guest Exper...
Reflections on My Conversation with Keith Yates There are conversations that confirm what you already believe, and there are conversations that quietly shift something in your thinking. My recent podcast...